we cannot wait to work with you, but first, let’s just get the boring (but necessary) t’s and c’s out of the way!

Please note that for all custom orders, a deposit of 50% of the total cost will be required upon booking - only then will your order be confirmed and secured. The remaining balance of your order must be paid at least 5 days prior to the delivery date of your order. If you cancel your order within 24 hours of placing it, a full refund will be given. If you cancel your order after this period, a store credit will be given for you to use at a later date!

Please also be aware that by paying for your order, you also agree to your order being photographed and used for social media and marketing purposes, including those of suppliers and stockists.

I am a one-woman show, so if you are needing an order with a fast turn around of five or less days, a 15% surcharge will be added to the cost of the order. These orders are subject to my availability.

Refunds will be assessed with each individual case. To be eligible for a refund, items must be missing from your order or the design/spelling must be wrong. Refunds will not be given for postal damage. If you request and pay for delivery via postage, we do not take responsibility for any damage that may occur. We package all orders with either bubble wrap or mail filler as well as fragile stickers, and we always pack them as securely as possible.